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Water Supply

Water is Maui's most politically charged infrastructure issue. The FY27 budget proposes a 5% rate increase to address a $2.6 billion long-term infrastructure deficit (per Maui Now, Apr 30, 2026 — not from official budget), while state and federal regulators constrain supply in three aquifer systems — including the Lahaina aquifer, the same area devastated by the August 2023 wildfire.

FY27 Dept Budget

$93.8M

++1.9% vs FY26

Infrastructure Deficit

$2.60B

Long-term est. — Maui Now Apr 2026, not in official budget

Annual Infra Needs

$30.0M

Per year — DWS board materials, not in official budget

New Positions

+10

236 → 246 FTEs (+4.2%)

The Infrastructure Crisis

The Department of Water Supply faces a $2.6 billion long-term infrastructure deficit — meaning the cost of deferred maintenance and necessary capital upgrades that have accumulated over decades. The 5% rate increase in FY27 addresses only $30.0Mper year of the most immediate needs. Without sustained and increasing rate adjustments, the department's own assessments suggest the deficit will continue to grow.

Debt Service FY27

$6.0M

++12.0% vs FY26 — growing

Equipment Surge

$3.5M

++50.3% vs FY26 — catching up on deferred purchases

Upcountry Meters

0 → 100

New meter approvals FY27 — processing suspended FY25–FY26 pending new water source

FY27 Rate Increase

Effective July 1, 2026

+5%

Monthly service fees

+ higher tiered rates

The 5% base rate increase applies to monthly service fees, with additional hikes to tiered usage rates for higher consumption tiers. The department cites $30M in annual infrastructure needs as the primary driver (source: DWS board materials; methodology not documented in official budget). Separately, a $2.6 billion long-term infrastructure deficit has been reported — though this figure comes from an independent analysis, not from the official budget document, and the relationship between the $30M annual figure and the $2.6B total is not formally explained.

Supply Constraints

State and federal regulators restrict water access in key areas — independently of the infrastructure deficit.

CWRM Administrative Controlcritical

Affects: Lahaina Aquifer Sector, Iao Aquifer System, All of Molokai

Hawaii Commission on Water Resource Management limits groundwater withdrawals in these areas — directly restricts supply capacity

Instream Flow Standardshigh

Affects: East Maui, West Maui, Nā Wai ʻEhā

State-mandated stream flow standards restrict surface water diversions

EPA Safe Drinking Water Acthigh

Affects: Countywide

Annual compliance requirements increasing in scope and cost; PFAS and emerging contaminants standards tightening

Wildfire Impacts

The August 8, 2023 Lahaina fire created compounding challenges for water supply — particularly severe because Lahaina is served by an aquifer already under CWRM administrative control.

◆Lost revenue from Lahaina service area during and after fire
◆Increased water quality testing costs for fire-affected areas
◆Labor and equipment costs for system restoration
◆Infrastructure damage assessment and repair ongoing into FY27
◆Lahaina aquifer already under CWRM administrative control — rebuilding area faces tightest supply constraints

Staffing

Water Operations

169FTEs+10

Field ops, plant ops, new compliance/planning hires

Water Administration

77FTEs

Flat — no admin growth

Water Supply has the highest position growth rate among Enterprise Fund departments at +4.2% — focused on field operations, compliance monitoring, and land use planning. Premium pay is declining (-37.3%), a positive sign that operational staffing is improving.

Sources & MethodologyOfficial budget documents ↗
050-23Water Supply Department Budget
pp. 815–836

All budget figures, staffing counts, program structures, supply constraint descriptions, and wildfire impact narrative.

040-04Equivalent Personnel Summary
Fig. 4-31

Department-wide FTE comparisons across all county departments (Enterprise Fund scope).

040-03Revenue Overview
Fig. 4-27

Water service revenue growth (+9.5%, $88.8M→$97.2M) — confirms rate increase direction.

External sources: $2.6B infrastructure deficit — Maui Now, April 30, 2026 (as cited on page). $30M annual infrastructure needs and 5% rate increase — sourcing pending; not confirmed in 050-23 budget document; likely DWS board resolution or rate schedule.

⚠ FY27 budget adopted by Council (9–0, June 5) and signed by Mayor Bissen (June 19). Line-item figures shown are from Mayor's Proposed source documents; Council modifications totaled ~$8.4M.